At WATTZ, we are committed to ensuring any money owed to customers is returned, in appropriate circumstances.
- Refunds will only be made through the original mode of payment
- Bill payments once made are non-refundable, refunds are only made for the following:
Overcharge/Duplicate Charge: If you believe your account has been overcharged and you require a refund, please contact our Customer Care Team by emailing firstname.lastname@example.org. Our customer care team will verify all claims and if required, refund in the original method of payment.