WATTZ Energy LLC maintains the https://www.wattz.ae/ website. By accessing this website, you the user are bound by the terms and conditions set forth below for your use of the website. The site and the functions, facilities and services related thereto (“the Site”) are proprietary World Wide Web services operated and maintained by WATTZ. This Agreement contains the terms and conditions on which WATTZ is willing to permit your use of the Site and you must accept these terms and conditions for use of the Site. Your use of the Site signifies your agreement to the terms and conditions of this User Agreement. If you do not agree to these terms and conditions, you should exit the Site now and not use the Site in the future.

By accessing this website, you the user are bound by the terms and conditions set forth below for your use of the website. The site and the functions, facilities and services related thereto (“the Site”) are proprietary World Wide Web services operated and maintained by WATTZ. This Agreement contains the terms and conditions on which WATTZ is willing to permit your use of the Site and you must accept these terms and conditions for use of the Site. Your use of the Site signifies your agreement to the terms and conditions of this User Agreement. If you do not agree to these terms and conditions, you should exit the Site now and not use the Site in the future.

Users

This Site may be used by you in an individual capacity or as a representative of a business entity. This Site is available only to individuals of the age of majority who can form legally binding contracts under applicable law and your use of this Site is your representation that you satisfy this requirement. You are solely responsible for maintaining the confidentiality of your password/passphrase and account. Furthermore, you are solely responsible for any and all activities that occur under or in connection with your account or which result from access to or use of the Site using your password/passphrase or account. Each user is solely responsible for his or her transmissions.

Prohibited Uses

a.) You agree that you will not use the Site: (i) in a manner that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation; (ii) to invade the privacy of others; (iii) to violate, plagiarize, or infringe on the intellectual property or contractual rights of any person in connection with any use of the Site; (iv) to transmit unlawful, fraudulent, offensive, obscene, pornographic, defamatory, abusive, threatening, discriminatory or otherwise objectionable material, or to encourage conduct that would give rise to civil liability of any manner.

b.) You agree that you will not: (i) violate, or assist in violating, the security of the Site, whether intentionally, negligently or otherwise; (ii) impersonate WATTZ personnel or other persons or entities; (iii) use any electronic mail message, device, software or programming routine that may impair, interfere or impose an unreasonable burden on the Site or WATTZ; (iv) intercept or expropriate any system, data or information of this web Site; or (v) resell, assign or transfer, in whole or in part, your right to use the Site.

c.) You agree to provide true, accurate, and complete information about yourself, to update such information as necessary, and to maintain the confidentiality of your password/passphrase and account designation. You agree that you are solely responsible for all activities that occur using your password/passphrase or account. You agree to notify WATTZ immediately in the event of any unauthorized use of your password/passphrase or account or any other breach of security. You agree that WATTZ employees may have access to your account and records as reasonably necessary to investigate complaints and maintain the Site.

Proprietary Materials

The Site contains trademarks, copyrights and other proprietary information and materials. This Site and all such materials are owned or licensed by us. Everything on this Site is copyrighted. You agree not to publish, modify, create derivative works from, sell or otherwise transmit or exploit any of such proprietary materials without the express written permission of the owner of the rights to such materials. You agree not to remove any copyright, trademark, or other proprietary notice or legend contained on this Site or on any materials obtained through this Site.

User Information; Privacy

You should review our current Privacy Policy which is incorporated in this Agreement by reference. We reserve the right to disclose non-personally identifiable information regarding you to third parties, and any information required to be disclosed by law to government authorities.

No Warranties

a.) The information and services included in or available through the Site may include inaccuracies or errors. WATTZ may make improvements and/or changes to the Site at any time without notice. WATTZ does not guarantee that access to or use of the Site will be uninterrupted or error-free, that bugs or malfunctions will be corrected, or that the Site and its servers are free of harmful components. WATTZ does not guarantee that the uses of its Site, or the materials provided within the Site, are accurate, without error, or reliable.

b.) You acknowledge and agree that WATTZ is not responsible or liable for messages you receive, even if they are unlawful, harassing, libellous, privacy invading, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable, or infringe the intellectual property or other rights of another.

c.) You acknowledge that WATTZ will not be responsible for any injuries or damages connected with the use of, loss of use of, or inability to use, the Site. WATTZ does not guarantee that message keys will always be available. WATTZ does not take responsibility if keys are lost for any reason. The user is solely responsible for any and all information that he or she transmits using the Site. WATTZ will not be responsible or liable for any product acquired or requested using the Site. The user’s sole and exclusive remedy is to discontinue their use of the Site.

d.) YOU AGREE TO ACCEPT THE SITE “AS IS” AND TO USE IT AT YOUR SOLE RISK. WATTZ DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND GUARANTEES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE. YOU AGREE THAT WATTZ WILL HAVE NO LIABILITY FOR INJURIES OR DAMAGES OF ANY KIND WHATSOEVER. THIS SECTION 5 IS A FUNDAMENTAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND WATTZ. NEITHER THE SITE NOR THE SERVICE WOULD BE MAINTAINED WITHOUT SUCH DISCLAIMERS AND LIMITATIONS OF LIABILITY IN EFFECT.

e.) You (The Cardholder), must retain a copy of transaction records and Merchant policies and rules

f.) You are responsible for maintaining the confidentiality of his account and notify WATTZ immediately in case of loss of confidential information.

Indemnification

You agree that WATTZ, its subsidiaries, officers and employees, will not be held responsible for any third-party claim, demand, or damage, including reasonable attorneys’ fees, arising out of your use of the Site.

Export Control Laws

Export of any information from this Site is subject to all United Arab Emirates Export Control laws. No content from this Site may be downloaded or otherwise exported in violation of these or any other laws.

We will not trade with or provide any services to OFAC and sanctioned countries

Amendment to User Agreement

WATTZ has the right to amend this User Agreement at any time by posting the amended User Agreement on this Site. The amended User Agreement will be effective on the date specified in the posting. Your use of the Site following the effectiveness of any notice of amendment will indicate your acceptance of the amended User Agreement.

Governing Law and Jurisdiction

This User Agreement and all other aspects of your use of the Site shall be governed by the laws of the Government of Dubai, United Arab Emirates, without regard to its conflicts of laws principles.

Entire Agreement

This User Agreement and all materials incorporated by reference constitute the entire understanding between you and us with respect to your rights and obligations as a user of the Site. If any provision of this User Agreement is held to be invalid or unenforceable, that provision shall be struck and the remaining provisions shall be enforced. The failure by WATTZ to enforce any provision of this User Agreement at any time is not a waiver of any provision or right.

Links to Third-Party Sites, Advertisers and Promotions

a) The links included within this Site may allow you to leave the Site and visit third-party sites. These third-party sites are not under the control of WATTZ. WATTZ will not be responsible for the contents of any third-party site nor is WATTZ responsible for the functionality of any third-party site. WATTZ provides links between our Site and third-party sites to you strictly as a convenience. A link’s inclusion on this Site does not constitute an endorsement the site or its operators or of the goods or services provide by or accessed through the said site.

Payments

Visa and Master Card payments will be made in AED. Payment processing is handled by our payment partner (payment gateway), during the payment process you will be redirected to our payment partners secure payment page. On a successful payment, you will receive a confirmation email within 24 hours with the payment details. That email should be kept for future reference.

Appointment Cancellation Policy

Our appointment and expert consultation is a free service provided to you, our goal is to provide quality service to you in a timely manner. No-shows, late arrivals, and cancellations cause inconvenience not only to our experts, but to other customers as well. Please be aware of our policy regarding appointment cancellation.

Appointment Cancellation Policy

Our appointment and expert consultation is a free service provided to you, our goal is to provide quality service to you in a timely manner. No-shows, late arrivals, and cancellations cause inconvenience not only to our experts, but to other customers as well. Please be aware of our policy regarding appointment cancellation.

Appointment Cancellation

When you book your appointment, you are holding a space on our calendar that is no longer available to others. Please call 800 WATTZ or send an email to customercare@wattz.ae as soon as you know you will not be able to make your appointment.

If cancellation is necessary, we require that you notify us at least 24hrs in advance. Appointments are in high demand, and your advanced notice will allow others access to that appointment time.

How to Cancel Your Appointment

If you need to cancel your appointment, please call 800 WATTZ or email customercare@wattz.ae.

Late Cancellations/No-Shows

A cancellation is considered late when the appointment is cancelled less than 24hrs before the appointed time. A no-show is when you miss an appointment without cancelling. In either case, we will not charge you for any fee.

However, you will be subject to a fee of AED500.00 on the second appointment booking if made, which must be paid prior to the appointment confirmation.

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